User Impact: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen. Title: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen. TM221283, Microsoft Teams, Last updated: Septem9:42 AM Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen I got this from the Microsoft 365 Admin Center > Health > Service Health. Root cause: A recent service update is preventing users who are given control by a presenter during a Microsoft Teams meeting from controlling the screen. Our telemetry suggests that approximately three percent of meetings may experience impact. Scope of impact: This issue could impact any of your users that are given control during a meeting. We're expecting for the validation of the fix to complete by Tuesday, September 15, 2020, at which time we're aiming to provide an ETA for the deployment of the fix and the remediation of impact. We're developing a fix, which is expected to take an extended period of time to complete as we need to make sure that it doesn’t negatively impact any additional aspects of the Microsoft Teams service. Current status: We've determined that a recent service update is causing the problem. If a user has issues controlling the top of the screen, the sharer needs to move the shared app (such as a web browser or the Outlook client) down 40 pixels to mitigate the impact. If no mouse or keyboard actions are working, users may click on one of the side rail items (such as Chat, Teams or Calendar) and then return to the meeting screen to mitigate impact. More info: Depending on how impact is presenting itself for your organization, there may are workarounds available. I'm not sure why I hadn't thought to try that through Tv itself I don't know if I could have solved it without going to the remote machine, but hopefully that is helpful to anyone else with this problem.Title: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen User Impact: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen. What ended up resolving the issue was pressing ctrl-alt-del on the remote machine to bring up the help/lock screen, and that was it! Just from that, I regained full control both locally and remotely. Turns out, I had no input control on that machine - not keyboard or mouse - even when I had ended the Tv session. In my case, I use Tv as a mere lazy convenience to access a machine in another room of my house so, after discovering this issue, I just decided to see if there was anything wrong on the remote machine itself. I tried checking through multiple options, particularly "disable remote input", and nothing worked. I just ran into a similar problem a few minutes ago: I could interact with the remote machine with my mouse, but all keyboard input remained inactive (this is the first time I have experienced this issue with Teamviewer). This is actually more of a response to this question, but I thought would still be relevant here.
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